Privacy Policy

Trendsdeliver operates this store and website (Trendsdeliver.in), including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using our Services.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you. We may collect or process the following categories of personal information:

Contact details: including your name, billing address, shipping address, phone number, and email address.
Financial information: payment confirmation, transaction details, and form of payment (Note: We use secure third-party payment gateways and do not store your credit/debit card numbers on our servers).
Account information: including your username, password, and preferences.
Transaction information: items you view, add to your cart, purchase, or return.
Device & Usage information: information about your device, browser, IP address, and how you navigate the Services.

How We Use Your Personal Information We may use personal information for the following purposes:

Provide and Improve the Services: To fulfill your orders, process your payments (including Cash on Delivery management), arrange for shipping, facilitate returns, and manage your account.
Marketing and Advertising: To send promotional communications and show you relevant online advertisements based on your activity on our Store.
Security and Fraud Prevention: To authenticate your account, provide a secure shopping experience, and detect fraudulent or malicious activity.
Communicating with You: To provide customer support and respond to inquiries.

How We Disclose Personal Information Since we operate a dropshipping business model, we may disclose your personal information to third parties for legitimate order fulfillment purposes. Such circumstances include:

With Dropshipping Suppliers & Vendors: We share necessary shipping details (Name, Address, Phone Number) with our verified product manufacturers and wholesale suppliers so they can dispatch products directly to you.
With Service Providers: We share data with IT and logistics partners (such as WooCommerce, hosting providers, payment gateways like Razorpay/Cashfree, and shipping aggregators like Shiprocket) who perform services on our behalf.
Legal Reasons: To comply with any applicable legal obligations, search warrants, and similar requests under Indian Law.

Third-Party Websites and Links Our Services may provide links to websites operated by third parties. We do not guarantee and are not responsible for the privacy or security of such sites.

Security and Retention of Your Information We implement industry-standard security measures (including SSL certificates and firewall protections) to keep your data safe. However, no security measures are perfect. We retain your information as long as necessary to provide you with Services, comply with legal obligations, or resolve disputes.

Important Note on Returns & Refunds To process any returns, refunds, or claims for damaged products, an unboxing video of the parcel is strictly mandatory. This policy helps us verify claims with our courier and dropshipping partners.

Your Rights Depending on applicable laws, you have the right to request access to, correction of, or deletion of your personal information maintained by us. You may also opt-out of promotional emails at any time.

Contact Us Should you have any questions about our privacy practices or this Privacy Policy, please contact us at:

Email: info@trendsdeliver.in
Address: Trendsdeliver, Buhari, Valod Taluka, Tapi District, Gujarat, India.